My latest in Forbes 14 Tech Leaders Share Their 2018 Goals To Improve Their Companies

7. Deliver Increasing Value To Our Clients

True innovators are never satisfied with status quo. Technology moves fast, and to stay ahead of the competition and to deliver increasing value to our clients, we are looking to continually improve our solutions. We are beginning to incorporate components of AI and machine learning where it makes sense, and I think 2018 will be a year where more activity in this area will drive our development. - Ernie Bray, AutoClaims Direct