I recently read an article highlighting how many people today have a fear or apprehension about talking on the phone in business settings. However, phone communication
In today's fast-paced world, where technology reigns supreme and interactions have become increasingly transactional, we find ourselves longing for genuine human connection. It is no secret that customer service and the art of helping others have taken a backseat in our society.
It begins with leadership. Melding a team of motivated employees into a high performance group that delivers fantastic service and helps grow the company is the ultimate goal.
Command and control. That was my introduction into the workplace back in the 1990s. It was a place with little flexibility and rigid managers. Working from home - are you kidding? It was the company way or the highway.
It’s almost ridiculous that I’m even writing this but what we assume is seemingly common sense in today’s workplace is often uncommon. When growing a business there are vital essentials you must have from your team otherwise you’ll end up delivering a poor product.
There’s not doubt about it, rejection is no fun. Unfortunately if you want to win in business you have to be ready to accept it. The key is to not internalize it.
A few quick thoughts on setting yourself up for success as an entrepreneur. Remember it’s not what many will lead you to believe. It’s a lot of hard work!
Not at all. Becoming an entrepreneur is not about your age but whether you have the drive and creativity to make it happen. When I graduated from college, I had no idea how to really start a business so I ended up working in a cubicle at a dead-end job.
The role of the CEO has always been split between management and leadership. In the past, however, the emphasis tended to be on management. The CEO set the goals, developed the strategies, and kept an eye on the competition while serving as the public face of the company.
You're working hard, trying to build your business and you're out pitching to prospects. Inevitably you are going to hit some tough customers. Ones who aren't merely difficult, they are looking to make sure you don't get the business because they have their own agenda.
If you knew the truth of how hard it is, you’d probably run away fast as you can. What?!! Why would a guy like me say such a thing? Well, today we live in a world where many feel entitled to success without having to do much of anything.
Many might think it's life on the beach? Wrong! With that title though comes immense responsibility. I am speaking from the mindset of a bootstrap entrepreneur who built a company from the ground up with not a penny of outside investment.
All too often an entrepreneur can get so excited about their venture that they make quick and fast decisions to move ahead. See, when you are growing fast you have to fill departments to cover for everything you can’t do personally.
The dream of building a business is not for everyone. Those who have been employed at a “big company” will have to hit the reset button in their thinking. Experience working in the corporate world does not necessarily translate into success as an entrepreneur.
Nobody likes to talk about the tough parts of building a company. It's not the fun stuff. It's not the glamorous stories you see in magazines on the shelf, but the reality as in most things is much different.
If you want to succeed in today's business environment you have to find ways to streamline operations, lower costs, increase efficiency and eliminate waste.
Here's the reality, leadership is one of the toughest jobs you'll have because you have to be able to unite people who often have varying levels of commitment and get them to work as a team to achieve a common goal. Some say leaders are born, others say they can be made.
The dream of building a business is not for everyone. Those who have been employed at a “big company” will have to hit the reset button in their thinking.
